Duke of York Guest House
1-2 Merchants Row, Eastborough, Scarborough, YO11 1NQ
Slideshow Image 1
Home About Us Bedrooms Breakfast Facilities Local Info Contact Booking Events Breakfast 3 Star Trip Advisor Vote

Terms and Conditions for The Duke of York Guest House

Thank you for choosing to book with The Duke of York Guest House. We look forward to welcoming you. When you make a booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Prices: The price includes accommodation plus breakfast. We accept the following forms of payment: cash, cheque with bankers card, postal order and all major credit/debit cards.

Pets: Pets are not permitted. However we do have a resident Jack Russell, so please inform us of any allergies before your stay.

Cancellation and Insurance: Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations made up to 7 days before your booking you will not be liable for the total balance. For cancellations made after this time or by failing to take up the booking without cancelling you will be liable for 50% of the total amount. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival: Your accommodation to you from 13.00 on the day of arrival, unless otherwise arranged. Please let us know if you plan to arrive after 21.00.

Departure: Please be ready to leave your accommodation by 10.30am on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras or services taken during your stay is payable on departure.

Damages and Breakages: Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data: Any data gathered during the course of this booking may be held on computer.




Testimonials
"Thank you for our lovely stay, room was fantastic, the bed was so comfy, wanted to sleep forever. Home from home, see you in October, thank you once again. Fantastic hospitality, definitely recommend."
Facilities & Services
Catering for up to 20 guests within 9 newly refurbished en-suite bedrooms, the Duke of York offers a relaxed and comfortable 'home from home' atmosphere.

Booking
Bookings can be taken over the phone or by e-mail. A deposit is required to confirm all bookings. All rates include breakfast.